Amish Hand Quilting

Sales Policies and Warranty

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Our products are individually crafted, one of a kind, items; they are available on a first come, first served basis. Our customer service personnel will work closely with you to ensure the products you receive will be what you expect. We have brought together quality materials with skilled craftsman to offer superior products at affordable prices. We are so confident you will be pleased with our value and workmanship that each of our products is backed by our 100% satisfaction guarantee. Please write us at 2330 Westgate Court, Columbia, Tennessee 38401; email Elizabeth at the parent website, or call us at 931-840-5522 to arrange store credit, exchange, or refund. Custom-made items may be returned for defects in materials or workmanship.

At Plain and Simple Quilts and Amish Hand Quilting, we believe your personal information is just that, personal. As a commitment to your right to have your account treated confidentially, we do not sell your personal data, or make it available to anyone.  All information is stored for our business use only. Your order information will not generate unwanted ads or emails.

Our employees strive to provide the highest level of customer service available in today's business environment. In the unlikely event that you are not completely satisfied with the response from any of our staff, we urge you to email directly to the Proprietor of Plain & Simple Quilts and Amish Hand Quilting for a prompt follow-up to your concern.

Payment Options

MasterCard, Visa, American Express and Discover Cards

We accept VISA, MasterCard, Discover, and American Express. To protect the security of your personal information, we ask that you provide your name and telephone number in an email so we may call you. We will ask for the type of credit card, credit card number and pin (on the back of your card), the expiration date, name that appears on the card, and the billing address. If you would prefer, you may call us at 931-840-5522 from 9:00 a.m. to 9:00 p.m. CST with your credit card information.

A personal check is welcomed. Please understand that this will delay shipment of items from inventory by as little as one week after receipt of the check in our office. If you prefer to pay by certified check or money order, we can ship immediately upon receipt of your payment. Please use our business address at Amish Hand Quilting, 2330 Westgate Court, Columbia, Tennessee 38401.

Every attempt is made to make a personal connection with every customer. You will be contacted promptly to provide information or complete your order, after which time, you will receive an invoice by email confirming your purchase.

We endeavor to provide the highest level of customer service to each person doing business with us!

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Ordering Information

 Quilt Hangers

Please send us an email to order  with the following information included:

  • Product Name
  • Color-highlighted identification number
  • If you wish to pay by credit card, please email your name, telephone number and a convenient time to call to ensure your sensitive, personal credit card information remains secure.

You will be promptly contacted by email with applicable shipping charges necessary to complete your order. Please provide you postal zip code in an email so that postage charges may be determined prior to contacting you.

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Custom-Ordered Quilts

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Please send us an email to order with the following information included so that we can offer an estimate for your approval:

  • Product Name
  • Color-highlighted product identification number
  • Exact dimensions of the quilt.
  • If you wish to pay by credit card, please email your name, telephone number and a convenient time to call to ensure your sensitive, personal credit card information remains secure.

Custom-ordered quilts require a one-third down payment upon order confirmation. You will be notified by email when your quilt is placed with a quilter. At that time, the second installment may be applied to your estimate balance. When the quilt is completed, the final payment will be due which includes shipping charges as well as insurance. You will be notified by email of the final balance due. You may be notified by telephone if you prefer this method to email. If you have not already read the sales policies and payment options, please take a moment to review these.

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Custom-Made Quilts

  • To obtain an estimate, please send us an email with the following information included:
    • Name of the quilt pattern you desire or a description of the pattern, if you don't know the name.
    • Your preference if you are wanting a particular shade of a color. Following your acceptance of our estimate, you will be asked to mail a paint chip, swatch of fabric, or drapery tieback, etc., to enable us to make an exact color match for you.
    • If you are supplying the fabric, please mention this.
    • If you wish to pay by credit card, please email your name, telephone number and an appropriate time to call to ensure your sensitive, personal credit card information remains secure.

    Custom-Made quilts require a one-third down payment upon order confirmation. You will be notified by email when your quilt is placed with a quilter. At that time, a second installment may be applied to your estimate balance. When the quilt is completed, the final payment will be due which includes shipping charges as well as insurance. You will be notified by email of the final balance due. You may be notified by telephone if you prefer this method to email. If you have not already read the sales policies and payment options, please take a moment to review these.

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What Our Customer Are Saying About Us

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Not intending to "toot our own horn," but wanting instead for you to feel comfortable and confident shopping with us, we have compiled unsolicited comments from some of our customers. We present them for your review below:

Quilt Hanger: "The quilt hanger did, in fact, arrive on Sat. It is very nice, just what I wanted. Thanks." ARIZONA

Quilt Hanger: "I received the quilt hanger. It is great! I have hung the piece I needed it for. It looks terrific. Thanks for your great customer service." VIRGINIA

Custom Quilt: "We received the wall hanging and the little basket. They are both lovely. Thank you for all your help." WASHINGTON

Custom Hand quilting: "The quilt arrived and it is exquisite and in perfect condition. Never dreamed that little top could be so magnificent. Mrs. Yoder is a beautiful stitcher. I would appreciate you forwarding our delight and awe in her work. Again, I want to thank you and Mrs. Yoder. One day I will start (piecing) again. Be assured it will be sent straight your way. I am thrilled." NORTH CAROLINA

Custom Hand Quilting: "Received the quilt this morning. It is absolutely wonderful. Such beautiful work that the ladies did for me. Thank you so much for the wonderful service you provided. I will definitely be a repeat customer." TENNESSEE

Custom Hand Quilting: "It is so beautiful!!! Please tell Mary I love the hearts in the orange border. The brown for the binding is perfect. And the brown thread she used shows up wonderfully on the orange backing. I also like the card saying who quilted it." FLORIDA

Custom Hand quilting: I really do love the quilt. The quilting is exceptional. I wish I could quilt as well. I am very happy with it. As soon as I finish this other appliqué quilt top ...., I will be letting you know about doing that one also. WASHINGTON

Custom Hand quilting: "I thought the women did a beautiful job of quilting on the two tops I gave you. I could not be more pleased. When I finish piecing another quilt, I'll be in touch with you." TENNESSEE

Custom-Made Quilt: "I have received the quilt today. I just love it!! It is so beautiful. Elizabeth did an excellent job on it, and Sharon too!! I am very pleased. Thank you so much for working with me on such a short time frame! I will keep your website handy for future reference." TEXAS

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Contact Us

Your inquiries are always welcome. We encourage you to make contact with us using any of these methods. We look forward to hearing from you.

Telephone

U. S. Mail

Email

931-840-5522

9:00 to 9:00 CST

Amish Hand Quilting

4111 Highway 43 N

Ethridge, Tennessee  38456

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Bound by a Tradition of Hand Quilting Excellence