Fix "ChatGPT Please Make Sure Your Devices Date Is Correct" (2024)

Recently a lot of chatgpt app users has been complaining of login issues.

They experience chatgpt login issue on android that reads “Something went wrong. Please make sure your device’s date and time are set properly. Check that your internet connection is stable, then restart the app and try again. (code:a6a99c08-562a-4c27-8938-b74a49ff4631, service 401 7f178d412b3d21b5-MIA)”

If you have ran into issue that reads above, I got you covered.

Some people have tried to fix “chatgpt please make sure your device’s date and time are set properly” by uninstalling the app.

According to a reddit user, he narrated how he was trying to uninstall and reinstall the app to fix “something went wrong. Please make sure your device’s date and time are set properly and on the process it led to another roadblock.

This was his statement and I quote.

Causes of Something went Wrong on ChatGPT

There are no certain cause to this problem, as a lot factors from both user-side and server-side impact it greatly. Some of the possible things that can be attributed to this are;

Poor Network: If you are running chatgpt on a very low unstable network system, it is liable to cause chat gpt to time out and display the error message.
Sever Overloading: When the openai sever is battling high traffic from users, there is possibility that the server will begin to reject some prompt and functions leading to some thing went wrong message.
Multitasking: Trying to double task the chatbot with prompt can result to your chatgpt failure.

How to solve chatgpt Please make sure your device’s date and time are set properly

1. Reload the page

The first method is to reload the browser once again to ensure that everything is fine with your network.

2. Clear ChatGPT app cached data

Corrupted Cached data contribute to date and time not set properly issue on openai. What happens with accumulated data is that it slows the app down due to stored cookies that is already outdated.

This impact the functionality of GPT resulting to inability to load fast. Clear GPT android app cookies from your setting and see if the problem will be solved.

Then, come back and continue with the 3rd method if it doesn’t eliminate the error message “chatgpt Please make sure your device’s date and time are set properly“

3.Clear Google Play Services cached data.

In a case where your google play store is not allowing you to update the app, consider clearing cached data. Outdated app can cause chatgpt to time out and display the error message.

If your playstore is not responding when you try to update the app then clear cookies and try again.

4. Restarted Your Phone

When you use your phone for a long period of time it may begin to malfunction. It’s recommended to restart the phone when the methods above is not helping matters.

That way, you will know the if the problem is coming from over usage of your mobile phone. If restarting doesn’t work try to also turn it off entirely and turn-on later.

5. Use ChatGPT Web version

The web version settle it.

If you have tried all the method above and it did not work for you, I will suggest you login through chatgpt website. The problem is coming from the mobile application maybe due to some bugs.

That is why you have switch to a web chatgpt and login in.

Here is how to do it.

Visit Offcial website @chat.openai.com
Sign in with your email address and password
Start chatting with the bot

Viola it is all done.

In Conclusion

Whatever, the problem you encounter on chatgpt I want you to have in mind that it will be resolved. The only thing is that it may work as fast as you want but being patient with everything is ultimate.

However, you can ue alternative to chatgpt like bing ai or chatsonic when you have an urgent work to do and unfortunately chatgpt is unable to load