Metro Store Locator (2024)

FAQs

Are T-Mobile and Metro the same? ›

Metro by T-Mobile (formerly known as MetroPCS and also simply known as Metro) is an American prepaid mobile virtual network operator (MVNO) wireless service provider and brand owned by T-Mobile US.

It is a wireless service provider focused on offering no-contract cellular plans to consumers. MetroPCS, which was acquired in 2013, is now a registered trademark of T-Mobile USA, Inc.

T-Mobile's Metro Adds Flex Plans With Free Phone Upgrades, Amazon Prime. The prepaid brand's pricing tweaks encourage new customers to stick around for longer.

Metro is on the T-Mobile Network. Strong, dependable network connectivity is more critical than ever, and by joining forces, T-Mobile and Sprint are building the largest and most reliable 5G network.

With an extensive national network, Verizon is the leading wireless provider. It receives top scores for network coverage, speed, and reliability. Verizon's plan and device flexibility, combined with excellent business features, makes it the clear winner in our best overall cell phone provider category.

Data Speeds in Congested Areas

While Metro by T-Mobile benefits from T-Mobile's vast network, some users have reported slower data speeds in densely populated or congested areas. This can be a drawback for individuals who heavily rely on high-speed data for activities such as video streaming or online gaming.

MetroPCS $40 Unlimited Data, Talk and Text Enjoy worry-free unlimited talk, text and data on any of our phones. Customers who purchase a 4G-ready phone will also receive the first 500MB data at blazing-fast 4G speeds. Once reached, 4G data speeds will be reduced for the rest of the monthly plan cycle.

Some mobile carriers may charge an upgrade fee meant to offset some administrative costs associated with processing the upgrade. If applicable, the upgrade fee is usually added to your next bill or paid at the time of purchase.

How do I find out if I am upgrade eligible? You can check your upgrade eligibility by calling Customer Care at 1-888-8Metro-8, or by visiting a Metro by T-Mobile store.

Can MetroPCS customers go to T-Mobile? ›

Can I take advantage of T-Mobile promotions if I move from Metro? Yes, Metro customers moving to T-Mobile qualify for service, device and other promotions as long as they meet the eligibility requirements for that promotion.

If you've got an outstanding balance with your current carrier, there's good news: you can absolutely still switch phone companies. However, you'll need to settle your balance before you do so. Typically, that means paying a final bill.

Search for a nearby location to pay in-person at one of our Metro by T-Mobile stores.

Yes, it's possible to keep the number you already have from your current service provider. When you join Metro by T-Mobile, we will check to see if your number is eligible to transfer.